Find the all the answers to your questions about Camillette jewelry, our services, custom orders, sizes, maintenance & care and more.
How do I clean gold, silver, brass and bronze?
Keep your jewelry looking new! Use a jewelry polishing cloth, which can be purchased here or at your local jeweler’s shop. No water needed. Simply rub your jewelry with the cloth. It can be used until it is completely darkened. Do not wash the cloth.
Bronze and brass naturally tarnish and oxidize faster than silver. Some skins react more and a dark mark can appear. This is not abnormal and is not a defect of the product. Homemade tricks: to clean silver, use toothpaste. For brass & bronze, try rubbing it with ketchup. Rinse and dry thoroughly.
*It is not recommended to use liquid silver polishing solution (e.g Tarnex).
The item is offered as a gift. Is it possible to include a personalized message?
Yes, it is possible to add a personalized message. Contact us or leave a note with your order with the message you want to include.
I am looking for an engagement ring, do you make custom designs?
Yes it's possible to order a personnalized model or design. If you have an idea or already have stones you would like to make into a ring or any other kind of jewel, please contact us. I am looking forward to working on your dream design.
Do you offer special gift wrapping?
Each item is wrapped in a personalized Camillette Jewelry envelope. A special gift wrapping in a box is also available. Contact us or leave a note with your order.
I would like to buy a ring but I don't know which size to get. How can I find the right measure for me?
A good way to measure your finger size is to use a ring you already wear. Just measure the inside diameter of the ring with a tape. The Camillette size chart will give you an approximate of what size to choose according to your measurement. It is still advised to get you finger measured by a jeweler who uses a ring sizer. You can come by the workshop so we can tell you which size is best for you. Just contact us to make an appointment.
I want to buy a bracelet, but I don't know which size to get. How can I find the right measure for me?
A good way to measure your wrist size is to use a soft tape measure. Roll it around the larger part of your hand (at your thumb's last knuckle level). The Camillette size chart will help you to find the perfect Camillette bracelet size for you.
I bought a pair of sleeper earrings but I've never worn them before, how do I put them on without damaging them?
Here are the step-by-step instructions on how to put on a sleeper earring.