Yes. Permanent jewelry is designed to be worn continuously, including while sleeping, showering, and during everyday activities. Like any delicate piece of jewelry, however, we recommend avoiding pulling on the chain or catching it on objects, as this could weaken or damage it over time.

We can reweld your permanent bracelet in our studio in accordance with our current warranty policy.

Permanent jewelry is a custom-fitted chain that is welded directly onto you without a clasp and designed to be worn every day . To learn more or book an appointment, visit our Permanent Jewelry in Montreal - book your appointment with Camillette page.

Yes. Permanent jewelry can easily be removed with wire cutters or a sturdy pair of scissors if necessary. Whenever possible, cut the jump ring connecting the chain rather than the chain itself.

Yes. A tracking number will be sent to you by email as soon as your order has shipped . For certain orders under $30 CAD, you may choose an untracked shipping option at checkout. If you select this option, tracking information will not be available. 

Yes. We ship throughout Canada as well as to many countries around the world.

Most of our jewelry is handcrafted in Montreal and shipped within approximately 10 business days. Some designs may be ready sooner, while custom-made pieces may require additional production time . For more information, please visit our Shipping & Delivery Information | Camillette Jewelry

Use a polishing cloth or a gentle cleaner specifically designed for sterling silver jewelry . To learn more, read our article: How to Clean Brass, Silver, Bronze and Gold? | Camillette

Depending on how often it is worn and how well it is cared for, gold plating can last from several months to several years.

Gold filled jewelry contains a much thicker layer of gold than gold plated jewelry, making it significantly more durable and longer lasting . To learn more, read our article : Solid gold, gold plating and gold filled

The number of karats (k) indicates the amount of pure gold in the alloy. The higher the karat, the greater the percentage of pure gold it contains. To learn more, read our article : Understanding Gold: Types & Classification

Oxidation is a natural process that occurs over time when metal is exposed to air, moisture, and certain chemicals. In most cases, a polishing cloth is all you need to restore your jewelry's original shine.

To learn more, read our article: Metals, Allergies and Oxidation

Yes. However, we recommend avoiding perfume and harsh chemicals to help prolong the life of your jewellery.

For more information, please read our article:Is it OK to wear my jewelry in the shower or at the pool?

Keep your jewelry looking new! Use a jewelry polishing cloth, which can be purchased here or at your local jeweler’s shop. No water needed. Simply rub your jewelry with the cloth. It can be used until it is completely darkened. Do not wash the cloth.

Bronze and brass jewels naturally tarnish and oxidize faster than silver. Some skins react more and a dark mark can appear. This is not abnormal and is not a defect of the product. Homemade tricks: to clean silver, use toothpaste. For brass & bronze, try rubbing it with ketchup.  Rinse and dry thoroughly.
*It is not recommended to use liquid silver polishing solution (e.g Tarnex).

The term solid gold indicates that the jewel is made entirely of gold. However, it does not mean that it is made of pure gold. Solid gold can have a variable number of carats: 10k, 14k, 18k, etc. (see article The different types of gold and their classification to learn more about carats).

Gold plating is a thin layer of gold deposited on another metal by electroplating. The minimum thickness of the gold layer is (175 microns). If the plating is thinner, it is called gold wash or gold flash plating.

Gold filled (gold laminate) is the lamination of a layer of gold onto another metal. The layer of gold, the number of carats varies, is fused to a base metal. For example, 14k laminated gold (14k GF), means that the gold layer is in 14k. The thickness of the gold layer varies depending on the supplier. It is generally thicker than the plating.

The black oxidized silver is sterling silver that has undergone a chemical treatment process to produce a dark or black surface. This oxidation process creates and ages or antique finish that highlights the details of jewelry and gives it a distinctive appearance.  

Rhodium is a rare precious metal from the platinum family used in jewelry as a thin protective plating. It is often applied to white gold or sterling silver to create a brighter, more luminous white finish while improving resistance to tarnishing, scratches, and corrosion. Rhodium is also hypoallergenic, making jewelry more comfortable for sensitive skin.
Learn more about rhodium

Hypoallergenic jewelry refers to pieces made with metals that are less likely to cause allergic reactions. Materials like sterling silver, gold, platinum, or rhodium plating are generally better tolerated by sensitive skin. However, reactions can vary from person to person.
Learn more in our blog article.

A good way to measure your finger size is to use a ring you already own or wear. Just measure the inside diameter of the ring with a tape. The Camillette size chart will give you an approximate of what size to choose according to your measurement. It is still advised to get you finger measured by a jeweler who uses a ring sizer. You can come by the workshop so we can measure your finger and get the best size for you. Just contact us to make an appointment.

A good way to measure your wrist size is to use a soft tape measure. Roll it around the larger part of your hand (at your thumb's last knuckle level). The Camillette size chart will help you to find the perfect Camillette bracelet size for you.

Here are the step-by-step instructions on how to put on sleepers earrings.

Follow our necklace size chart to find the ideal length for your necklace.

Here are the step-by-step instructions on how to put them on.

Yes. Gift cards are available for jewelry, permanent jewelry appointments, and jewelry-making workshops.Learn more on our Gift Card | Camillette Jewelrypage.

Yes. Gift cards are available for all of our jewelry-making workshops . Learn more on our Gift Card | Camillette Jewelry page.

Yes, it is possible to add a personalized message. Contact us or leave a note with your order with the message you want to include.

Yes it's possible to order a personnalized model or design. If you have an idea or already have stones you would like to make into a ring or any other kind of jewel, please contact us. I am looking forward to working on your dream design.

Each item is wrapped in a personalized Camillette Jewelry envelope. A special gift jewelry box is also available. Contact us or leave a note with your order.

Yes. Our jewelry is covered against manufacturing defects in accordance with our warranty policy.

Les Produits du Québec is a non-profit organization whose mission is to facilitate the purchase of products from Quebec by creating a certification that acts as a benchmark of confidence and guarantees the origin of products. Learn more here!

Yes. Our jewelry is designed and handcrafted in our Montreal studio and boutique. Our creations are proudly certified Made in Québec (Les Produits du Québec) . To learn more, read our article: Camillette is Certified by Les Produits du Québec. What Does This Cert

A product manufactured in Québec is a manufactured product whose last substantial transformation is carried out in Québec. All products that have this logo on our website are certified “Manufactured in Quebec”. Learn more here!

Yes. Depending on their condition and compatibility with your project, we may be able to incorporate your own gemstones into a custom jewelry design . To book a consultation, visit : Camillette - Booking

Yes. Depending on the design, we can reuse certain materials, such as gold or gemstones, to create a new custom piece of jewelry. If the metal cannot be reused, it may be refined or sold to help offset the cost of your new creation . To learn more, visit our article: Custom Design, Personalized Creation & Redesign of Jewelry

Unfortunately, it is not possible to make the rings in gold in our workshops. Gold is very particular and difficult to work with. It requires advanced skills. Plus, it's very, very expensive. For a first jewelry project, your ring may not be perfect. Therefore it is risky and expensive to make a first project using gold. However, it is possible to make your ring in silver or brass in the workshop and then have it molded and cast in the material of your choice. If this option interests you, I can help you achieve it. Contact us for more information.

Unfortunately, it is not possible to integrate stones on your ring in our workshops. The integration of stones, or setting, requires advanced skills. For a first jewelry project, the integration of stones is too complex.

Yes, it is possible to book a private workshop. Contact us to see our availability.